Active Emergencies
12
3 Critical · 5 High
🚨
Ambulances Dispatched
18
of 42 active fleet
🚑
Avg Response Time
7.4 min
↓ 1.2 min vs target
⚡
Trips Today
148
↑ 14% vs yesterday
📋
Fleet Available
24
57% ready
✅
🔴
Emergency
🚑
KA-042
🟢
KA-017
🏥
Apollo
🚑
KA-031
🚑
KA-008
🏥
Fortis
🔴Emergency
🚑Ambulance
🏥Hospital
Dispatched (18)
Available (24)
At Hospital (6)
Maintenance (4)
Active Emergency Incidents
Real-time · Auto-refreshing
| Incident # | Patient | Type | Location | Priority | Ambulance | ETA | Status |
|---|
Fleet Status
18
Dispatched
24
Available
6
At Hospital
4
Maintenance
🚨 Priority Alerts
🚨
CRITICAL — Cardiac Arrest
Rajesh M. · MG Road · 2 min ago
⚡
HIGH — RTA with injuries
Outer Ring Rd · 5 min ago · KA-042 en route
⚠️
KA-019 — Low Fuel Warning
14% fuel remaining · Indiranagar zone
Response Time Trend
8am
9am
10am
11am
12pm
1pm
Target: <8 min · Current avg: 7.4 min ✅
Recent Activity
Incident Queue
12 Active
Critical (3)
High (5)
Medium (4)
INC-2026-00421
Cardiac Arrest — Rajesh Mehta
📍 42 MG Road, Koramangala · Called: 10:22 AM · 2 min ago
🔴 CRITICALALS
Required
AI Emergency Triage
🚨 AI TRIAGE — CRITICAL
Cardiac Arrest confirmed from caller description. Patient unconscious, no pulse
reported.✅ Recommended: ALS Ambulance with Defibrillator + Paramedic
⏱️ AI-predicted ETA: 4.8 minutes (KA-01-EMS-042)
🏥 Nearest capable hospital: Apollo Hospital (2.1 km from pickup)
CPR Instructions sent to caller via automated IVR.
AI-Recommended Ambulances
Incident Timeline
Caller & Patient Information
📡 Live ETA
4:32 min
KA-01-EMS-042 · 3.8 km away
Route: Residency Rd → MG Road
Crew: Ravi Kumar + Dr. Priya N.
ETA Progress63%
🏥 Hospital Bed Status
Nearest ALS Units
Total Today
148
↑ 14%
🚨
Critical Cases
23
15.5%
❗
Resolved
124
83.8%
✅
Avg Response
7.4 min
SLA Met
⚡
Emergency Request Log
🔍
All (148)
Active (12)
Critical (3)
Completed (124)
| Incident # | Patient | Type | Location | Priority | Ambulance | Response Time | Hospital | Status |
|---|
Dispatched
18
🚑
Available
24
✅
At Hospital
6
🏥
Returning
8
↩️
Maintenance
4
🔧
Fleet Overview — All 50 Vehicles
Dispatched
Available
At Hospital
Maintenance
Live Vehicle Telemetry
| Vehicle | Type | Driver | Zone | Speed | Fuel | Status | Updated |
|---|
AI Fleet Insights
📊 Demand Forecast
Peak demand expected 6–8 PM. Recommend pre-positioning 4 units at Outer Ring Rd and BTM zones.
🔧 Predictive Maintenance
KA-01-EMS-019: Engine health score 42/100. Service due in ~3 days. Schedule now.
Zone Coverage
Total Fleet
50
🚑
ALS Units
22
⚕️
BLS Units
24
🚑
Due Maintenance
6
🔧
Ambulance Registry
| Vehicle ID | Type | Registration | Equipment | Driver | Mileage | Last Service | Status |
|---|
Maintenance Schedule
Equipment Checklist — KA-042
Total Crew
175
👨⚕️
On Duty
86
49% on shift
✅
EMTs On Trip
42
🚑
Cert Expiring
8
📋
Crew Directory
| Name | Role | Vehicle | Cert Level | Shifts/mo | Rating | Status |
|---|
Shift Schedule — Today
Certifications Expiring
TRIP-2026-00421
En Route — Cardiac Arrest
KA-01-EMS-042 · Ravi Kumar + Dr. Priya N.
ETA to Patient
2:18
minutes
ETA to Hospital
8:45
after pickup
Trip Progress
✓
Dispatched 10:22 AM
→
En Route to Patient ETA 2:18
3
Patient Pickup
4
En Route to Hospital
5
Hospital Handover
Patient Vitals — En Route
Live
0
HR (bpm)
—
BP (mmHg)
88%
SpO₂
37.2°
Temp (°C)
GCS 6
Consciousness
✓
CPR Active
Destination — Apollo Hospital ER
✅
ER Notified & Ready
Trauma Bay 2 reserved · Dr. Suresh Kumar on standby
Bed
Trauma Bay 2
Doctor
Dr. Suresh Kumar
ER Beds
4 / 12 free
ICU
2 / 8 free
Cath Lab
Available
Handover Checklist
AI Handover Summary
🤖 Auto-generated for ER team
Patient: Rajesh Mehta, 52M · Cardiac Arrest, VFTimeline: Collapse 10:20 → 911 at 10:22 → EMS arrival ~10:27
Interventions: CPR continuous, 1x Defib (200J), Adrenaline 1mg IV
Vitals: No spontaneous pulse, SpO₂ 88%, GCS 6
Recommendation: Immediate cardiac intervention. Cath Lab alert advised.
Partner Hospitals
28
🏥
ER Beds Available
142
🛏️
At Capacity
3
⚠️
Avg Handover Time
12 min
⏱️
Hospital Directory — Bengaluru
| Hospital | Type | Zone | ER Beds | ICU | Trauma | Distance | Status |
|---|
AI Hospital Recommendation
🤖 For INC-2026-00421 (Cardiac)
🥇 Apollo Hospital — 2.1 km · Cath Lab available · Cardiologist on duty🥈 Fortis Hospital — 3.4 km · ER beds available
🥉 Manipal Hospital — 4.2 km · ICU available
⚠️ AVOID: St. John's (ER full), Victoria (no cardiac team)
Capacity Overview
Revenue MTD
₹38.4L
↑ 22.1%
💰
Trips Billed
2,847
🧾
Insurance Claims
892
79% approved
🛡️
Outstanding
₹4.2L
⏳
Trip Billing
| Trip ID | Patient | Type | Distance | Base Fare | Total | Payment | Status |
|---|
Revenue by Type
Emergency
Scheduled
Corporate
Govt
Insurance Claims
Calls Today
342
📞
Corporate Clients
24
🏢
Complaints Open
7
⚠️
NPS Score
68
↑ 8 pts
⭐
Recent Calls
| Call ID | Caller | Type | Duration | Outcome | Sentiment | Status |
|---|
Corporate Accounts
AI Call Analytics
🎙️ Sentiment Analysis
Today: 78% positive, 14% neutral, 8% negative. Top
complaint: long wait times in HSR zone. Recommend extra unit by 5 PM.
📊 Peak Demand
Call volume spike expected 6–8 PM.
Recommend 2 additional call executives on duty.
Trips MTD
3,284
↑ 18%
📋
Avg Response
7.4 min
↓ 1.8 min
⚡
Fleet Utilization
78%
↑ 6%
🚑
Survival Rate
94.2%
↑ 2.1%
❤️
Revenue MTD
₹38.4L
↑ 22%
💰
Monthly Trip Volume
Jan
Feb
Mar
Apr
May
Jun
Emergency Type Breakdown
Zone Performance
| Zone | Trips MTD | Avg Response | Fleet | Revenue | SLA Met | Rating |
|---|
AI Capabilities
-
🚨Emergency TriageSymptom → priority → dispatch in 90 sec
-
🚑Intelligent DispatchNearest ALS/BLS + traffic-aware ETA
-
🗺️Route OptimizationReal-time traffic, road closures
-
🏥Hospital MatchingBed availability + specialist match
-
🔧Predictive MaintenanceFleet health scoring, downtime prevention
Quick Commands
AI Activity — Today
Incidents triaged148
Auto-dispatches89
Hospital recommendations42
Avg ETA accuracy±38 sec
✅